EMPLOYER INFORMATION
YOUR DUTIES & RESPONSIBILITIES (TOWARDS DISABLED EMPLOYEES)
If your employee is disabled under the Equality Act 2010, you have specific legal duties.
Failing to meet them — even unintentionally — can result in significant compensation.
1. No direct discrimination
You must not treat an employee less favourably because of their disability.
Examples:
• refusing promotion due to a chronic condition
• excluding them from training
• making negative comments about their health
Direct disability discrimination is always unlawful.
2. No discrimination arising from disability
You must not treat an employee unfavourably because of something arising from their disability, such as:
• inability to perform all duties
• long‑term or frequent absence
• reduced performance
• need for additional breaks
• reduced working hours
Each case must be assessed individually.
Exception: legitimate aim
The treatment will not be discriminatory if you can show it was:
• a proportionate means
• of achieving a legitimate aim (e.g., safety, operational needs).
This is a high threshold — employers must show no less intrusive alternative existed.
3. Duty to make reasonable adjustments
Employers must take positive steps to remove barriers that disadvantage disabled employees.
Examples include:
• adjusting duties
• changing working hours
• allowing homeworking
• relocating the workstation
• modifying absence or disciplinary procedures
• providing specialist equipment
• phased return to work
If an adjustment is reasonable, the employer must implement it.
4. Consequences of failing to comply
Even unintentional breaches can lead to:
• uncapped compensation
• discrimination claims
• unfair dismissal claims
• reputational damage
• mandatory organisational changes
Tribunals take disability‑related cases very seriously.
5. How I help employers
• assessing whether an employee meets the disability definition
• advising on reasonable adjustments
• drafting compliant policies and procedures
• supporting return‑to‑work processes
• representing employers in ACAS and Tribunal proceedings

