EMPLOYER INFORMATION
KNOWLEDGE OF EMPLOYEE’S DISABILITY
If an employee is or has been unwell, you must determine whether their condition may amount to a disability under the Equality Act 2010.
This is crucial because employers have a legal duty to provide reasonable adjustments for disabled employees.
1. Employer’s duty to establish disability
Under the Statutory Code of Practice on Employment, employers must take all reasonable steps to find out whether an employee is disabled.
What is “reasonable” depends on the circumstances, but typically includes:
• discussing the employee’s health concerns,
• reviewing medical evidence (with consent),
• referring the employee to Occupational Health,
• assessing how the condition affects day‑to‑day activities.
Employers cannot ignore signs that an employee may be disabled.
2. Dignity, privacy and confidentiality
When asking about health or disability, employers must:
• respect the employee’s dignity,
• ensure confidentiality of medical information,
• restrict access to sensitive data,
• avoid unnecessary or intrusive questions.
Breaching confidentiality can lead to discrimination and data protection claims.
3. Role of Occupational Health
A referral to an Occupational Health Practitioner is often the most effective way to determine whether an employee is disabled.
Occupational Health can:
• assess whether the condition meets the Equality Act definition,
• recommend reasonable adjustments,
• advise on fitness to work and phased returns,
• help employers avoid procedural mistakes.
While not legally binding, OH reports carry significant weight in Tribunal proceedings.
4. Why this matters
If an employer knew or ought reasonably to have known that an employee was disabled but failed to act, they may be liable for:
• discrimination arising from disability,
• failure to make reasonable adjustments,
• unfair dismissal,
• breach of duty of care.
Even unintentional mistakes can result in substantial compensation.
5. How I help employers
• advising on how to establish disability status,
• preparing Occupational Health referrals,
• implementing reasonable adjustments,
• drafting disability and absence policies,
• representing employers in disability‑related disputes.

